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Property Owner Resources

Current Clients

Once you sign a management agreement with us, you’ll get access to your secure online account. This account is convenient and easy to access from anywhere in the world at any time. It offers useful features and information to enhance your experience with RPM Concordia.

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  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

Not a Client Yet?

Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management Concordia can help you protect your investment and maximize your return.

Call us today or contact us online, and we’ll contact you at your convenience.

Read our FAQs

Why Choose Us?

Aggressive Marketing Strategy

Quick Payments

Online Accounting

Eviction Services

Competitive Pricing

Peace of Mind

Homeowner FAQs

Leasing a home involves many variables, such as time of year, local inventory, condition, and asking price. A sparkling, move-in-ready home generates preferred renters, and we can fill vacancies within 30 days by finding qualified applicants.

If we receive any feedback from potential renters while showing your property, we will inform you of it. In case the asking price is not generating the desired response, we will discuss the condition of your property or whether reducing the price might be a good idea.

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by describing the issue and uploading photos when appropriate. Owners receive the same notification of the request that we do once submitted. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online.

When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained on how to troubleshoot. If the problem needs to be fixed, we assign the work order to one of our preferred vendors.  We utilize third-party vendors / independent contractors for all work. We make sure the cost of the repair is fair and that the job is completed satisfactorily. The management agreement allows us to approve any repair under $300, without having to bother our clients. Larger repairs over $300 require owner approval; we will contact the client. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.

Yes, if an owner has a specific handyman or vendor they wish to service their property, RPM will note it in their portfolio and contact them first for service.  When the property is vacant, owners can handle the repairs needed to make it “rent ready,” if they choose.

Our preference is to use our vendors to ensure leasing deadlines are met, as we work with these vendors regularly, they are insured, licensed, reliable, trusted and we know what to expect.

Does the tenant pay you, and then you pay me?

The tenant pays RPM Concordia rent, and we deposit it into our trust account. Over 80% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice.  Owner payments are made weekly.

Statistics show over half of all renters have pets. Being open to pets, you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional amount per month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.

Emotional Support Animals are handled per Tennessee state law requirements. Ask our office for more information.

Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to the amount of rent your rental property will receive each month.

  1. Availability and rental rates of comparable properties
  2. The features and benefits of your property
  3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

Getting properties rented efficiently is pivotal to our success and happy client owners; we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites (over 20+). We also pre-screen prospective renters and inquire about who will be living with them, the number of adults, the number of minors, and if they have any pets. We also ask how long they have been at their current employment. Our software allows us to follow up and get feedback from every interested party.

Any call into our office is also answered live during business hours, Monday through Friday; this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also schedule weekend showings by appointment.

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. Rent is due on the 1st and is late on the 4th. If rent has not been paid at this time, the eviction process begins promptly on the 6th of the month in question. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.

We work with a local attorney when an unlawful detainer is filed with the court.

All prospective tenants must participate in an extensive screening process. Each adult over 18 years of age must complete an application. First, nationwide background checks and eviction database screenings are completed to examine criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verifying employment, and reviewing pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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